1. About these terms
By using this website, you agree to these terms. If you do not agree, please do not use the website. Dentician may update these terms from time to time; the date at the top shows the version that applies.
2. About Dentician
This website is operated by Dentician Ltd (“Dentician”), which provides independent remote dental equipment triage, technical support and engineering liaison services in the UK. You can contact us at info@dentician.com.
3. Website information is not a repair service
The website gives general information about Dentician and the kinds of support we may provide. Website content is not a diagnosis, repair instruction, safety certification, manufacturer approval or substitute for an appropriately qualified engineer attending equipment where attendance is required.
Do not carry out invasive, electrical, mechanical or safety-critical work based only on website content or a general message. Isolate unsafe equipment where appropriate, follow the manufacturer’s instructions and your organisation’s procedures, and contact a qualified engineer or the emergency services where the situation requires it.
4. Enquiries and paid services
Sending a message does not require Dentician to accept an instruction and does not by itself create a contract. Availability, scope, price, response time and any service-specific terms will be agreed separately where Dentician accepts paid work. These website terms continue to apply to use of the website, while the separately agreed terms govern the service itself.
5. Your responsibilities
When using the website or contacting Dentician, you agree to:
- provide information that is accurate to the best of your knowledge;
- avoid sending patient-identifiable, confidential or sensitive information that is not necessary for the equipment enquiry;
- ensure you are authorised to share information, photographs or videos relating to your organisation and equipment;
- use your own professional judgement and follow applicable law, manufacturer instructions and workplace safety procedures; and
- not misuse, interfere with or attempt to compromise the website.
6. Acceptable use
You must not use the website:
- for unlawful, fraudulent or harmful purposes;
- to introduce malware, malicious code or excessive automated traffic;
- to probe, bypass or interfere with access controls, security or availability; or
- to copy, scrape or commercially exploit website content in a way that infringes Dentician’s or another person’s rights.
7. Intellectual property
Unless otherwise stated, Dentician owns or is licensed to use the website design, branding, text, graphics and other content. You may view and print reasonable extracts for your organisation’s internal, non-commercial reference. You must not reproduce, modify, publish, license or commercially exploit the content without prior written permission.
8. Availability and changes
We aim to keep the website accurate and available, but do not guarantee uninterrupted or error-free access. We may change, suspend or withdraw any part of the website without notice. Content may become out of date, and you should confirm important information directly with us before relying on it.
9. Third-party links
Links to messaging platforms and social-media or other third-party sites are provided for convenience. Dentician does not control or endorse all content, availability, security or privacy practices on those sites. You use third-party services under their own terms and policies.
10. Liability
Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
Subject to that, Dentician is not responsible for loss arising solely from reliance on general website information, use of a third-party site, or website unavailability. If you use this website for business purposes, Dentician will not be liable for indirect or consequential loss, loss of profit, revenue, business, anticipated savings, goodwill or data arising from website use. Your statutory rights are unaffected.
11. Privacy and cookies
Our Privacy Policy explains how we handle personal information. Our Cookie Policy explains the limited use of cookies and similar technologies on this website.
12. Governing law
These terms and any non-contractual dispute arising from website use are governed by the laws of England and Wales. The courts of England and Wales have jurisdiction, except that a consumer living elsewhere in the UK may bring proceedings in the courts of the part of the UK where they live where applicable law permits.
13. Contact
Questions about these terms can be sent to info@dentician.com.